Engineering Empathy in the age of AI
January 9, 2021
A talk with Johanna Skilling from Burson Cohn & Wolfe on AI, empathy and the future of behaviour change.
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More Field Notes
Common Thread at the International SBCC Summit 2026
We’re heading to Panama City! Four members of the Common Thread team will be at the International Social and Behavior Change Communication (SBCC) Summit June…
Can HCD help bring humanity (back) to emergency response?
Every crisis has two stories: the one told by data, and the other one told by people. The story told by data is tidy, neatly organized in columns and rows, with a beginning and an end. But the messier stories told by people can last for generations; long after the reports have been finalized, and the response has packed up and moved on.
Mapping Behavioural Journeys
A mixed methods approach to visualising human behaviour.