Engineering Empathy in the age of AI
January 9, 2021
A talk with Johanna Skilling from Burson Cohn & Wolfe on AI, empathy and the future of behaviour change.
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More Field Notes
Is Behavioural Science Useful in the Chinese Context?
Have you ever wondered whether behavioural science “works” in China? Does it add value for policymakers there? Would people working on policies and programmes to…
Putting WEIRD behavioural science in its PLACE
When behavioural science tells us they have evidence for how “people” behave, we tend to assume it’s shorthand for “all people”. But who is it…
Can HCD help bring humanity (back) to emergency response?
Every crisis has two stories: the one told by data, and the other one told by people. The story told by data is tidy, neatly organized in columns and rows, with a beginning and an end. But the messier stories told by people can last for generations; long after the reports have been finalized, and the response has packed up and moved on.