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Reaching Everyone

How might we design COVID vaccination services to effectively reach underserved groups?

Well, it starts with handing them the mic. 

Last week, we invited Muhamet Arifi and Ghaith Alhallak to share what the pandemic has been like for them and their respective communities.

Muhamet is Ashkali. He founded Balkan Sunflowers to protect and empower Ashkali, Roma and Egyptian populations in Kosovo, where many of these groups call home.

Ghaith is a writer and translator. Like many other Syrian refugees in Lebanon, he struggled to find a job and so began working as an Arabic teacher at NaTakallam. He advocates for refugees from his new home in Italy.

They spoke about the difficulties that many refugees and migrants face when navigating vaccination. Hearing their lived experiences is the first step to building vaccination services that consider the needs of the most marginalised communities. 

Check out Balkan Sunflowers, NaTakallam, and Danish Refugee Council to learn more about how you can support refugee and migrant communities across the globe. 

Tuesday Night” by Maarten Schellekens is licenced under CC BY-NC 4.0

Images (in order of appearance):
Lebanon PCPM” by Fundacja PCPM is licensed under CC BY-NC 2.0
Romët në Mitrovicë” by Agron Beqiri is licensed under CC BY-SA 3.0

More Field Notes

Mockup of a green and yellow banner hanging above the vaccination pop-up in Kumasi City Market that reads "COVID-19 Vaccination" in big text with opening hours and "Please have your ID with you. Vaccines are available to everyone over 18" in smaller text.

Give me a Sign

We worked with UNICEF Ghana to explore how wayfinding can help the vaccine opportunistic.


Tarek’s Story

For World Refugee Day 2022, we worked with NaTakallam to bring you a story about a refugee who holds on to the keys of his past homes.